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Advanced topic: Setting up Tech & Client Mode in the same tenancy
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Developer Resources
Getting Started
What is the Toki Iti API
API Versions & Routes
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API Key Authorization
OAuth Fundamentals
Understanding OAuth for Tokity Integrations: Key Concepts
OAuth Authorization Code Flow: How an App Gets Access to Tokity
OAuth App Registration
How to Register an OAuth App to Integrate with Tokity
Choosing an OAuth App Type: Confidential vs. Public Apps and Client Secrets
OAuth Personal Secrets: What They Are and When to Use Them
OAuth Administration
Configuring OAuth Settings in Tokity
Managing OAuth Authorized Sessions and User Consent
Granting OAuth Admin Consent at the Root Level
API Response Control
Uploading Attachments (Ticket API)
The Prefer Header — Overview
Controlling Returned Data (Ticket API)
Controlling Returned Data (Form Result API)
Controlling Returned Data (Workspace API)
Workspace Ordering
How Workspace Ordering Works
Creating and Reordering Workspace Groups
Adding and Reordering Tickets in a Workspace Group
Data Sync & Notifications
Delta API: Tracking Changes Over Time
Webhooks vs. Events — Differences, When to Use Which
Verifying Webhook and Event Payloads (HMAC Signature)
Ticket Widgets
Ticket Widget: Overview
How the Widget Is Requested
Ticket Widget Anatomy and Styling
Ticket Widget Actions: Leading, Secondary and Primary
Ticket Widget: Progress Type
Ticket Widget: List Type
Ticket Widget: Description Type
Ticket Widget: Form Type
Ticket Widget: Control When a Widget Refreshes
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Ticket Widget: Building a Multi-Step Request
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OAuth Administration
Configuring OAuth Settings in Tokity
This page covers the tenant-wide OAuth settings available under Advanced → Open Authorization → Settings. These settings apply across all apps for a given scenario, and directly affect security postu…
Managing OAuth Authorized Sessions and User Consent
Once consent has been granted and OAuth is in active use, you'll need visibility into what's connected and the ability to step in when access needs to change. This article covers where authorized ses…
Granting OAuth Admin Consent at the Root Level
Root-level consent only applies to personal grants — there's no equivalent concept for system-wide consent, since system-wide access is already a single tenant-level grant with nothing underneath it…
